The inside of our mugs can be removed out the frame making it easier to clean when doing the dishes!

your order is made as soon as you purchase and will arrive in 7-10 business days

hey! If you need to contact us you can email physiquelamps@gmail.com

At Mysticbrews we work hard to ensure your order is shipped quickly and securely. All orders are processed immediately after purchase and shipped directly from our fulfillment centers.

Estimated Delivery Times

• United States: 7–15 business days
• International: 7–15 business days

Please note that these are estimated shipping times and may vary depending on customs clearance, carrier delays, or other factors outside of our control.

Delays and Responsibility

Once your package has been shipped and handed to the carrier, we are not responsible for any unexpected delays caused by postal services, customs, weather, or other circumstances beyond our control. While we cannot guarantee delivery by a specific date, you will always receive tracking information to monitor your shipment.

Lost or Stolen Packages

We are not responsible for packages that are lost or stolen after they have been confirmed as delivered by the carrier. If this occurs, we recommend contacting the shipping provider directly to file a claim.

Order Accuracy

Please ensure your shipping details are correct before completing checkout. We are not responsible for orders shipped to incorrect addresses provided by the customer.